At Long Haul Integration LLC ("LHI," "we," "us," or "our"), we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and disclose your personal data when you use our software product R8Connect (the "Software") and outlines your rights regarding your data.

By using the Software, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this policy, please do not use the Software.

1. Information We Collect

We collect the following types of information when you use R8Connect:

• Personal Information: This includes any personally identifiable information you provide to us when creating an account, subscribing to our services, or interacting with customer support. Examples include, but not limited to, your name, email address, phone number, company name, billing address, and payment information.

• Usage Data: We may collect information about how you access and use the Software, including, but not limited to, details such as your IP address, browser type, operating system, device information, pages you visit, and actions you take within the Software.

• Cookies and Tracking Technologies: We use cookies and similar tracking technologies to enhance your experience and analyze usage patterns. These technologies may collect information such as, but not limited to, your IP address, browser type, and browsing activity.

2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve the Software and related services.

• To process transactions and manage your account.

• To communicate with you, including responding to inquiries, providing updates, and sending notifications related to your use of the Software.

• To personalize your experience and optimize the functionality of the Software.

• To analyze usage trends and improve the performance and functionality of our services.

• To comply with legal obligations and protect the rights, property, and safety of LHI, our users, and third parties.

3. Data Ownership

All customer data provided to LHI through the use of the Software, including any personal or business data, remains the property of LHI. By using the Software, you acknowledge that LHI owns all customer data and retains the right to store, process, and analyze this data as necessary to provide services.

You grant LHI a limited, non-exclusive, royalty-free license to use, store, and process the data as required to provide and improve the Software. LHI does not sell your data to third parties; however, we may use aggregated and anonymized data for analytical purposes to improve the service or for other internal business purposes.

4. Sharing of Information

We may share your personal information in the following limited circumstances:

• With Service Providers: We may engage third-party vendors and service providers to assist with the operation of the Software, such as, but not limited to, payment processors, cloud storage providers, and data analysis services. These providers are obligated to protect your data and use it only to provide the services we have contracted them to perform.

• For Legal Compliance: We may disclose your information if required to do so by law, such as in response to a court order or legal process, to protect our rights, property, and safety, or to protect the safety of our users or the public.

• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the new owner. We will notify you of any such change in ownership and the new privacy practices if applicable.

5. Data Security

We take reasonable measures to protect the security of your personal data, including encryption and secure storage practices. However, no data transmission or storage system can be guaranteed 100% secure, and we cannot guarantee the absolute security of your information.

You are responsible for maintaining the confidentiality of your account credentials and any other information associated with your account.

6. Your Data Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You can request access to the personal data we hold about you.

• Correction: You can request that we correct any inaccuracies in your personal data.

• Deletion: You can request the deletion of your personal data, subject to applicable law.

• Opt-out: You may choose to opt-out of receiving promotional communications from us by following the unsubscribe instructions in any communication we send you.

To exercise these rights, please contact us at [insert contact email address].

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. If you cancel your account or no longer wish to use the Software, we may retain your data for a reasonable period to comply with legal obligations or resolve disputes.

8. International Data Transfers

If you are located outside the United States, please note that your personal data may be transferred to and processed in the United States, where our servers are located. By using the Software, you consent to the transfer and processing of your data in the United States.

9. Children’s Privacy

The Software is not intended for use by children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal data from a child under the age of 13, we will take immediate steps to delete that information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the "Last Updated" date at the top of this policy. We encourage you to review this Privacy Policy periodically for any changes.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Long Haul Integration LLC
Email: Support@r8connect.com

By using R8Connect, you consent to the terms of this Privacy Policy.